INVESTIGATIVE RISK MANAGEMENT
Every company, large or small, and every person will encounter difficult situations at one time or another. When this occurs, experts are needed to determine the truth, gather and secure all the evidence possible, protect assets, and ensure the facts are presented with integrity and in a professional and credible manner. During such times of conflict, the services of a professional risk management company will provide a solution and a way forward to solve the problem.
The pragmatic solution is The IRM Solution.
Investigative Risk Management's investigators enjoy decades of experience in complex, sensitive and intricate investigations. The IRM Solution provides the benefits of personal service to the client which is based on the positive client to investigator ratio.
To ensure currency and professionalism in the marketplace, Brian Sartorelli innovatively created The IRM Solution Advisory Council which meets to provide expertise, advice and evaluation of IRM’s programs, policies and strategic vision. Further, The IRM Solution Advisory Council can also strategize on any significant or difficult investigation which require additional resources, expertise and thought. The Council is comprised of industry leaders, legal counsel, retired senior executives from law enforcement and experts from the field of client service satisfaction and public relations. These factors make the Investigative Risk Management a niche in the marketplace and one which prides itself on expertise and personal service to the client.
MISSION
Be a professional innovative investigative team committed to providing results and satisfaction surpassing our clients’ expectations and the industry standards.
VISION
We are the most trusted, professional and results orientated “go to” investigative firm in Ontario, Canada and globally.
VALUES
Honesty, Integrity, Innovation, Professionalism, Accountability, Equality, Equity & Inclusion
SERVING CANADA THROUGH OUR PROVINCIAL OFFICES AND CORPORATE PARTNERS.
Experienced Investigators for Complex Workplace Challenges
When sensitive issues arise in your workplace or organization, you need more than just an investigator — you need a team with proven experience navigating complex, high-stakes investigations with discretion and precision.
Our firm provides specialized Workplace Investigations, Open Source Intelligence (OSINT), and Surveillance services trusted by Municipalities, School Boards, Hospitals, Corporate clients, and Insurance companies across Barrie, York Region, and the Greater Toronto Area.
We help organizations uncover facts, assess risk, and make confident, defensible decisions — always guided by integrity, neutrality, and confidentiality.
Trusted by Ontario’s Most Respected Institutions
For over a decade, our investigators have been at the center of some of Ontario’s most sensitive workplace and organizational matters.
From misconduct allegations in public institutions to fraud investigations in corporate environments, we’ve handled complex, multi-party investigations where discretion and accuracy are paramount.
We’re proud to be the investigative resource of choice for:
Municipalities and public sector organizations seeking transparency and compliance.
School boards and educational institutions addressing sensitive personnel or student-related issues.
Hospitals and healthcare networks managing workplace conduct, safety, or fraud concerns.
Corporations safeguarding their brand, assets, and people.
Insurance companies requiring reliable surveillance and factual evidence to support claims decisions.
Every client trusts us for the same reason — we deliver clear, credible, and defensible findings that stand up under scrutiny.
Our Core Services
1. Workplace Investigations
When internal concerns arise, neutrality and precision are key.
We conduct independent, evidence-based workplace investigations into:
Harassment, bullying, or discrimination complaints
Breaches of policy, ethics, or professional conduct
Workplace fraud, theft, or misconduct
Violence, retaliation, or code of conduct issues
Our process aligns with Ontario’s Occupational Health and Safety Act (OHSA) and Human Rights Coderequirements.
We work seamlessly with HR teams, management, and legal counsel to ensure that each investigation is handled fairly, lawfully, and with complete discretion.
Did you know?
In Ontario, nearly 1 in 3 workplace complaints leads to legal or regulatory review — and an impartial, well-documented investigation can be the difference between resolution and liability.
2. Open Source Intelligence (OSINT)
In a world where most information lives online, our OSINT analysts turn data into actionable intelligence.
We gather and verify publicly available digital information to support complex investigations, litigation, and risk assessments.
Our OSINT services assist with:
Internal workplace and fraud investigations
Background and reputational due diligence
Legal, insurance, and compliance matters
Threat assessments and digital behavior analysis
Every finding is obtained ethically, verified for accuracy, and presented in a format that supports evidence-based decisions for our clients.
3. Surveillance Services
When clarity depends on observation, our licensed surveillance specialists deliver discreet, lawful results.
We support corporate, insurance, and workplace investigations requiring visual verification or behavioral documentation.
Using advanced equipment and proven field methods, we provide:
Fraud or disability claim verification
Workplace activity monitoring
Evidence collection for litigation or HR purposes
All surveillance is conducted in accordance with Ontario’s privacy and legal standards, ensuring admissible evidence and absolute discretion.
A Process Defined by Accuracy and Integrity
Our investigative process is built to handle sensitive and complex cases from start to finish:
Confidential Consultation
Every case begins with a private discussion to define scope, objectives, and legal considerations.Strategic Investigation Planning
We tailor every investigation to your organization’s structure, policies, and risk profile.Evidence Collection & Analysis
Our team gathers documentation, conducts interviews, analyzes digital intelligence, and performs field work as required.Reporting & Presentation
Findings are presented clearly — defensible in court, before tribunals, or within internal HR proceedings.Post-Investigation Support
We remain available for policy recommendations, expert testimony, or to assist with next steps following resolution.
Our goal isn’t just to find answers — it’s to deliver clarity that stands the test of legal and organizational scrutiny.
The Advantage of Deep Experience
Complex investigations demand investigators who understand organizational dynamics — from public accountability to corporate confidentiality.
Our team’s background in law enforcement, HR, compliance, and intelligence analysis gives us the insight to navigate sensitive matters tactfully and effectively.
We know how to manage investigations involving multiple stakeholders, regulatory oversight, and public attention — and we do so with professionalism, neutrality, and care.
When reputations, careers, or public trust are on the line, experience matters most — and that’s where we excel.
Serving Barrie, York Region, the Greater Toronto Area, and beyond
Based in Barrie, Ontario, we proudly serve:
Municipal and corporate clients throughout Simcoe County
Educational and healthcare institutions in York Region
Legal and insurance professionals across the GTA
Our reach is local — but our expertise is provincial. Wherever you operate in Ontario, our investigative team is ready to assist with professionalism and discretion.
Ready to Discuss Your Case Confidentially?
Sensitive situations deserve swift, experienced attention.
Our investigators are available for confidential consultations to assess your needs and outline a plan of action.